Last night at about 6:30, a patron brought a video up to the Circulation Desk and requested that it be put on hold for him. The folks at the Circ Desk were able to do so, so that part of it wasn’t a problem. BUT! We would really like to avoid situations in which patrons are at large in the library with A/V materials that are not checked out to them. Please, instead of just handing patrons a movie and telling them to go to the Circ Desk, either process the hold yourself at the video desk and print the hold slip out later or bring the video and the patron up to the Circ Desk. The same holds true for any case in which the patron needs to go to Circ before checking something out at the video desk - never just hand the patron something that’s not checked out to them.
Also, I’ve seen a few instances in which staff members checking MFAs in and out aren’t counting items. Remember, you need to count the number of items in the MFA box twice - once when the person is checking the item out, and once when they are returning it. This is the only way that we can be sure that all items are present and accounted for!