Seth in Security would like me to pass along a message to everyone about the Lost & Found system. As usual, I will be taking the lost items we’ve collected over the course of a week to the basement Security office on Fridays (or potentially earlier in the week, if things are piling up).
So, when students come to the Circ Desk saying that they lost X, Y, and Z last week, you can send them along to Security. However, please do not tell them any “definites” - “Yes, your flash drive was definitely in the lost & found!” or “Sure, I remember seeing your sunglasses - they’ll be in Security!” or anything definite like that. This can cause problems for the Security staff, especially when the things we “definitely remember” seeing actually belonged to someone other than the student we’re speaking to, or was something else entirely, or…
Well, the point is to be cautiously optimistic when speaking with the student. Say, “Well, if anyone turned it in last week, it will be down with Security - check in with them.” That way, if the item is there, the student will be pleasantly surprised, and if it’s not, it won’t be a huge letdown. And Security staff won’t have to deal with disappointed students who were told that their lost item was definitely in Lost & Found!
If you have any questions, please let me know. Thanks!