Academy of Art University
Library Intranet

Archive for October, 2010

credit card payment working on copy card dispenser

Thursday, October 28th, 2010

Hi all,

Ok, the credit card functionality on the copy card dispenser is up and running again and is currently working in the Mac lab as well. I just tested both machines and they seem to be working fine. Please let me know if this functionality goes down again so we can troubleshoot it as quickly as possible.



Copy card update!

Tuesday, October 26th, 2010

Exciting news, everyone - we have copy cards, a working card encoder, and a working master cash card again! Hooray! So our pay-to-print and copy systems are back to normal, meaning that students must buy a new card in order to either print or copy. Unfortunately, the credit card capability on our card dispenser is still down, but IT will be collaborating with ITC on Thursday, and hopefully the problem will be resolved then.

Now, the bad news - c’mon, you knew there was something, right? - is that our master units card is no longer working. We used this card to encode the cards that teachers use to copy with 35 units. While we await a new one, just encode these cards with $35; it will work the same way.

If you have any questions, please let me know! Thanks,

Heather S.

Cash encoding card

Thursday, October 21st, 2010

Hi all,

The master encoding card that we use to encode blank cards with $1, or to change the amount of money on a copy card, has gone kaput. We have ordered a new one from ITC and it should arrive Monday or Tuesday. In the meantime, if we need to put more money on a copy card, we will have to do so using the copy card dispenser. You can take cash from the envelope we’re using to sell prints; put the card in the dispenser’s upper left hand slot and add cash as necessary.



Ray Kappe: California Modern Master: Forty Years of Modular Evolution

Tuesday, October 19th, 2010

Hi everyone,

AAU is hosting a lecture by the architect Ray Kappe this evening, and we just added a DVD to our collection about his life and work:

Title:  Ray Kappe : California Modern Master : Forty Years of Modular Evolution


Thank you,


WWD Problems

Wednesday, October 13th, 2010

We are having problems with WWD again, where we can’t read multi-paged articles and the “launch slideshow” functionality does not work.  I have contacted WWD and am waiting to hear back from them.

In the meantime, there are few other ways to read articles from WWD.  WWD is available through Proquest.

The link to WWD on Proquest can be found here:

Also, on the WWD website, if you go to view a past issue, you will see that it says “SEE LIST AT LEFT FOR ALL OF THIS ISSUE’S ARTICLES”, but there are no articles or links on the left.

Near the top of the page there is a PDF icon and a link that says  “Click here for printable PDF of this issue.”  If you click this link you can download the entire day’s issue of WWD in PDF format.

Let me know if you have any questions.

UPDATE:  Students may also sign up for a free month of WWD here:


Earthquake Drill, Thursday, 10/21, at 10:21 am

Monday, October 11th, 2010

Next Thursday we are having an earthquake drill where everyone will be expected to “drop, cover, and hold” (usually done under a desk) at 10:21 am. I’ve been instructed by campus safety to stay in my office during the drill and to follow along with everyone else. This year I will not be going out onto the floor instructing people to drop, cover, and hold. A member of campus security will be instructing everyone through the building’s intercom system to go through the steps.

If you are a circ member who is serving a library user at 10:21 am, tell them calmly that it is an earthquake drill and stop what you are doing and proceed to drop, cover, and hold.

Earthquake resources:

Let me know if you have any questions or concerns.

Heather Cummins

Circulation Desk Update

Thursday, October 7th, 2010

Hi everyone,


It’s the fifth week of classes already, if you can believe it. I can’t, personally, choosing instead to believe that the swift passage of time since September 2 has been a charming space-time prank played on us by a more highly evolved superbeing.


Thank you all for sticking it out during the very busy first few weeks. Thankfully, things are slowing down a bit and now we have a chance to catch our collective breath and assess how things have been going!


A few things I’d like to remind the circulation desk staffers of:


  • Please remember to change the date stamps each evening as part of the closing routine.
  • When you are entering the gate count numbers into Excel in the evening, take a look at the total and make sure that it makes sense! If the number is either way too big or way too small to be realistic, check again and re-enter the counts if necessary. If the guilty numbers are from the AM, that’s me, of course, so just shoot me an e-mail and I’ll try to fix the spreadsheet on my next shift.
  • Check all library-use-only items in using Millennium when they’re returned to the desk. We’ve been seeing a lot of Course Reserve books that are on the shelf but still checked out, and this has been happening with the new light boxes as well.
  • When items are returned via interoffice mail in library courier bags, make sure that you check the courier bags in as well – when we send people items in the bags, both the bag and the items are checked out to the patron.
  • Please make sure that you take care of repair items as soon as you can. Change the status to Repair, and get the item back to the Technical Services office as soon as you have a chance so that it can be assessed.
  • Finally, please make sure that you’re taking full advantage of all of the different avenues of communication that we enjoy! E-mail, intranet, phone messages, old-fashioned sticky notes – basically, keeping everyone in the know. When something happens in the PM that needs to be taken care of the next AM, make sure that you employ one or more communication devices to keep your coworkers informed.

A lot of things have changed this semester, so if you have any thoughts and/or questions about how things have been going, please let me know! Once again, thanks for being your awesome selves – I know we’ve had some stressful moments these past weeks, but we’ve pulled through and it’s all thanks to your hard work.


Heather S.

Figure Drawing Plates

Tuesday, October 5th, 2010

So a teacher, Auguste Haboush apparently dropped off a set of 6 Master Drawing Plates (really they’re just 11×17 copies of drawings) for his students to use (and also completely ignoring library procedures for putting things on Personal Faculty Reserve!).  So if any students come up to the desk asking about a set of plates for Figure Drawing or for Auguste Haboush’s class, take their ID and clip it to the Personal Faculty Reserve Agreement for now and then hand over the set of plates and make sure there’s six of them when they’re returned.


Book Repair News Flash - The Sequel

Monday, October 4th, 2010

Hi everyone,

I just wanted to check in again about book repair:

A couple of weeks ago, I suggested that we all put the status of items being sent to repair to “In Processing” instead of “Repair” so we could save the “Repair” status for items that physically are in the book repair room.  Well, after reassessing this method it seems the lesser of the evils is to go back to the good old days of changing the status to “Repair” right away, and Ian and I will work on getting all items evaluated as quickly as possible from the queue in the TS office.


If you happen to be helping out (thank you!) by checking books back in that are coming from repair, please be aware that the automated “Clear Status” message is a trick if the location is Reference! The status will be changed back to “On Shelf” (-) instead of Library Use Only (o), so with Reference or Oversize Ref items please change the status back manually.

If you have any questions or suggestions, please let me know.