Academy of Art University
Library Intranet

Archive for February, 2011

Hijacked copier code!

Friday, February 18th, 2011

We’ve just discovered that our copier code was hijacked at some point in the last few months, and at least one department has been using our code to make copies. So! I have changed our code in the copiers:

ID is still 1670

Code is now 0203

Our old code no longer works, so start using this new one right away! Circ Desk staffers, you may be getting faculty or staff saying they can’t log in to make copies; these people probably had our code. Please make sure that they get their department’s correct code. Also, going forward, please don’t give our code out to people from any other department.

Thanks!

Free tickets to Unknown tonight

Tuesday, February 15th, 2011

Hello,

A student from the MPT department dropped off free tickets to the screening of the movie Unknown for tonight, February 15th at 7:30. There are a few by the staff calendar for staff if you are interested and available! The rest are on the circulation desk for students to take. He also dropped off several of the novels the movie is based on. Again I put a couple by the calendar for staff and the rest are going on the free table. Any questions just ask!

Debra

In case of emergency - troubleshooting the copy card dispenser

Friday, February 11th, 2011

Hi folks,

During the past few days, we have had some trouble with our copy card dispenser. Fun! We’ve seen two different errors, but have been able to fix both:

Problem #1 - The machine will take money but will not dispense a new card to the patron. Possibly due to the dispenser jamming.

Fix #1 - All of the cards were already out of the machine - thanks, guys! - so I sprayed the dispenser mechanism with canned air and made sure that there was nothing jammed in its gears. I turned the machine off using the switch on the inside (although unplugging it will have the same result) and then turned it back on. Fixed!

Problem #2 - A card got jammed in the reader (the slot on the upper left used to add money to existing cards). Once the card was removed, the reader wouldn’t accept new ones.

Fix #2 - Opened the machine and rolled the white gears on the side of the reader to free anything still left in it. Turned the machine off and on again. Fixed!

So, hopefully none of this will happen again anytime soon, but if it does, it seems like it’s best to try to clear out whatever’s jammed or not working, and then restarting the machine.

Heather

Reds

Thursday, February 10th, 2011

Hi all,

The movie Reds needs to be put on Course Reserve. It had several holds and a student let me know that it was required viewing for his course. I canceled the 2 holds that were on it and placed it on hold for myself. Please either give it to me to give to Rose or give it to Rose directly and let me know! Thanks!

Debra

Printer and Color Copier cables

Wednesday, February 2nd, 2011

Hi all,

Just a quick update. I heard from Tony today and he said he is expecting the cables tomorrow so hopefully all the machines will be hooked up by tomorrow afternoon.

Debra