Easy way to do refunds in Papercut:
1)Log into http://10.10.5.51:9191/admin
2)Click the second tab on the top named “Users”. Type the student’s username and press “Go” to find their account.
3)You will then see the “User Details” of the patron’s account. Under the student’s account, click the far right tab named “Job Log”. This shows everything they have printed.
4)Click the Refund link under the specific print job.
5)You’ll see the affirmative “Refunded” button immediately after the action is processed.